Many leaders are extroverts. They make rousing speeches. They have charisma that brings followers flocking to their cause. But you don’t have to be an extrovert to be an outstanding leader. Sometimes the quiet leadership of introverts can be just as effective. Introverts have many qualities that can effectively be… Read More »Quiet leadership of introverts: Marty Baron in Spotlight
The Founder tells the story of McDonalds: its origins as an innovative Californian fast-food restaurant and its transformation to global phenomenon and the world’s sixth largest employer. It’s the story of Ray Kroc, the milkshake machine salesman who persuaded the McDonalds brothers, Dick and Mac, to franchise their restaurant concept before… Read More »The magic of McDonalds: five lessons from The Founder
It’s hard to imagine two groups less likely to unite in the UK in the mid-1980s. On one hand the miners of South Wales, locked in a bitter, violent, year-long strike against pit closures. On the other: London’s lesbian and gay community, engaged in its own battle against discrimination. Yet this unlikely union is what… Read More »Great movie leaders: Mark Ashton in Pride
We all have people in our organisations who don’t receive the recognition they may deserve. The ones who work away in the background, not getting the limelight – yet just as important in determining whether a project or organisation succeeds or fails. The movie Hidden Figures is a great example. It spotlights… Read More »Uncovering the leadership lessons in Hidden Figures
Who’d have thought that ‘Management by Walking Around’ (MBWA) was actually ‘invented’ by US President Abraham Lincoln? MBWA reputedly originated at Hewlett Packard in the 1970s, and was brought to wider attention by management consultants like Tom Peters. But according to historian Stephen Oates, it really started when Lincoln began informally inspecting… Read More »Walking the job – lessons from Lincoln
“Everything should be made as simple as possible, but not simpler” Albert Einstein Communicating effectively is surprisingly difficult. In our attention-starved, multi-tasking society, we rarely have people’s undivided attention when we’re communicating. The onus is on you to make your audience sit up and take notice. And the simpler you… Read More »Five simple ways to make your message memorable
“What is it that you actually do?” Apple co-founder Steve Wozniak (Woz) asks in the movie Steve Jobs, after listing the impressive contributions of other Apple team members. “Musicians play their instruments,” Jobs tells him simply. “I play the orchestra.” Jobs’s widow and current Apple Chief Executive Officer Tim Cook… Read More »Playing the orchestra: lessons from Steve Jobs
If you had to choose one quality for a manager, what would it be? Ask a room of seven different people and you’d probably get seven different answers. Recent research from The Mind Gym identifies seven talents that distinguish exceptional managers. But of those seven, one is most important: Relate, the… Read More »Making a connection: lessons from Mr Holland’s Opus